Very disappointing experience. Several bags arrived with condition issues that were not adequately disclosed, including damage and peeling leather. I also had serious concerns regarding the authenticity of the Coach bags and was unable to obtain a clear resolution from the seller.
Instead of accepting a return, I was repeatedly offered partial compensation that did not reflect the extent of the issues. The communication was frustrating, and I felt that responsibility was continuously shifted elsewhere rather than the concerns being properly addressed.
Unfortunately, I cannot recommend this seller based on my experience.